Screen Size too small
I recently tried to install my new (paid for) version of Acronis 2011 True Image on my netbook. All installed without problems. When I attempted to create my first backup, it had questions (location information) past the bottom of the screen. There was no scroll bar to get to them. Luckily, I could tab to the fields to complete the screen and proceed. Then later when the backup attempted to run, it came to a screen to accept terms and conditions. This screen went past the capabilities of the netbook display and they was no scroll bar or any means for me to accept the terms and conditions. Is there a version of the software that is not dependent on the screen size or do you have a work around?
Sincerely,
Frank Redeman

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I just bought 3 licenses for the full product. Does this mean I have to spend another $29.95 to buy the netbook version?
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Contact Acronis customer support or use Live Chat from the support site. Explain what happened and you should be able to get the proper licenses switched or whatever is needed without any additional expenditures--in my opinion.
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Hello Frank and Grover,
Thank you for posting and thank you for your help Grover.
Frank, Grover is right. Please contact our Support team directly to address this issue. We have a special procedure to replace a program that needs to be replaced.
Please let us know if you need additional help.
Thank you.
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