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Seagate external 3 and 2.o usb crashes acronis

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I made a bu with an old 500 gig western digital external drive today. then went to my big gun the 3tb seagate to make a full partition backup, and every time i tried to use the seagate 3tb drive acronis crashed every time, the second i unplag the seagate dirve and put in any of my western digital drives everything works fine, is there a fix to this, what a pain in the butt. i dont own any large enough wd drives and i really would like to get this fixed asap, can someone help

Ralph

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if you have a 3TB disk, it is most likely a GPT disk. Older versions of ACronis don't support GPT disks. More recent versions like 2010 and 2011 support GPT when you have the Plus Pack installed. 2012 support GPT out of the box.