Signin / Login Error with ATI 2019
Hello,
I have ATI 2019.
I installed a new SSD in my Laptop, restored ATI-Backup and then ATI claims:
Maximum Numbers of activation exceeded.
I click resolve Problems,
click "I have changed Hardware..."
I enter my credentials and after a few seconds, "An error occured..." see screenshot.
Of course, the credentials works when SignIn in Webbrowser.
Any Ideas how to active the license?
Thank you and many greetings
Klaus
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| Screen Shot 231230_06.00PM.JPG | 90.62 KB |
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Thank you Jose,
I tried to uninstall ATI and intended to reinstall it.
Uninstall raises an error::
No Acronis components found
After that, I tried to install ATI 2019:
You already have the latest Version
In addition, I can not upload a Screenshot (100kB, jpg) to this forum (tried FireFox and Edge).
Error: The file could not be uploaded.
So - the new year starts very great.
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Klaus, please make sure that you have the final build #18100 for ATI 2019 which does have the updates needed by the Acronis servers to allow validation of your license! This can be downloaded from your Acronis Account webpages.
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You made my day!
Thank you for your great support.
In fact, I did not see in my account, that there are 2 versions available.
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