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SSD Cloning issues

Thread needs solution

I have Acronis True Image and for some reason this time round, I am having difficulty in cloning my 500GB SSD to a 1TB HDD (on a laptop: Dell Precision M6500).

yes, there are 2 internal drives. Previously I was able to clone 1 SSD drive to the other SSD drive (the cloned destination was bigger and now is the primary HDD). This time round, I need to clone the SSD to the 1 TB Spindle HDD.

The system picks up the drive just fine. However Acronis has some serious issues and I am just unable to figure it out.
FYI, I also have Acronis backup and recovery server/advanced workstation 11.5 too.

Anyway, I tried to clone the laptop SSD (running Win7 Ultimate) to the 1 TB HDD and it failed. it fails to pickup my boot SSD! This is when either running from the bootable media I created but also when it configures itself in Windows before doing the reboot - when it reboots and goes into the Acronis software, at that point it fails and errors.

When I view the Disk Management, I see that it just doesn't recognize the boot HDD (the SDD I am trying to clone FROM). It shows it as unsupported (black pie chart of the disk). Before it enters into the GUI, there are lots of outputs saying Error (I cannot even remember or begin to type the sectors its trying to find/read from).

The BIOS mode has been set to AHCI by default but I did set it to ATA and that still made NO difference.

I am at a loss here. I had this working before with 2 SSD's and was able to clone them. But this time round, I cannot.

Any ideas on what I can do? I do need to clone my HDD's - from SSD to normal spindle HDD and Acronis fails to do this.

All drivers and BIOS is up to date FYI.

Thank you

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Can you describe the errors you see when you try to clone from the recovery CD?

unfortunately i cannot since it is too quick to read. Essentially it takes a long time to boot into the Acronis GUI.
Once it does, it does not detect the SSD. Just said "unsupported" in the Disk manager. But the SSD is fine, boots into Windows and everything.

Help pls

I have a hp probook 450 g2 with 125 ssd. I tried to clone using acronis on a 240 ssd sandisk attached to the laptop with usb( which after i realised that was uninitialised). During the process it ask me to reboot the laptop which I did. Immediately after the reboot I got the message: no boot image found. I tried to boot the l in Legacy but it says that no operating system found. What happened? I tried HP restore, nothing..

Any advice?

Thank you

Aurel,

Disconnect the USB drive, in BIOS, make sure the BIOS points to the 125 ssd as the boot drive, then reboot.

FtrPilot

Thank you fir replay FtrPilot.

I did this, but no success. 

I just tried to boot it from Legacy and is saying : boot device not found. Please install an operating system on your hard drive.

The cloning process took justsecondss and I don't think it erased the system that quickly. Or did it?!!

 

Ahmed,

You should consider upgrading to ATI 2016...build 6569.  It was released a couple of days ago, and has updated drivers for SSDs.  Acronis have a no questions asked refund policy, as long as you are within 30 days of purchase, so there is no risk if this does not work.  Also, it comes with 30 days tech support.

After installing 2016, you should create new rescue media, both linux and WinPE rescue media.  I would recommend trying the linux rescue media first, and if that doesn't work, then try the WinPE rescue media.

Regards,

FtrPilot

 

Alternatively, please try creating Acronis WinPE instead of the default Linux bootable media.  Drivers in the default bootable linux media in 2015 (and even in 2016, but until the last 2 updates) are lacking for newer PCIE based drives like the Samsung 950 Pro or OEM 951.  As a result, WinPE is needed instead since it will include these drivers by default.  

Regardless of what OS you are running, download and install the Windows ADK (it's in this post in my signature below).  I want to say that ATIH 2015 can use the Win10ADK, but really can't remember (the ADK itself is not OS dependendent, but not sure if the Acronis Media builder in 2015 will detect the ADK if Win10 is used)  The Windows 8.1 ADK has these drivers by default too though - just like using the Win10 ADK since it's newer and has even better driver support so that would be ideal if 2015 can use it  Manually install it.  Then go back into Acronis Rescue Media Builder and change from default/Linux to WinPE.  Acronis will do the rest.   Try that version of the media instead and hopefully you're back in business.  If not, 2016 default media definitely supports these hard drives now.