Starting Acronis Loader appears to hang
I am just attempting restore on a laptop under Windows 7 Home Premium 64-bit OS. I have backed up four (4) times since installing Acronis in January.
I don't know how long a restore is supposed to take, but the PC has been displaying "Starting Acronis Loader . . ." with three dots and flashing cursor for over an hour now and I am a bit worried that the restore might have hung.
I am attempting to restore the second backup (of 4) because my system was running very slowly and it was proving impossible to to set a Windows restore point (I believe it is good practice to do this before installing new software; since I write about IT I am always installing and uninstalling software so this is an important discipline).
Since this was a brand-new machine I took it back to the vendor (PC World) and they said not being able to set a Windows restore point was probably a software conflict and advised me how to return the PC to its factory setup. Since I have a number of apps installed which I use every day, I thought before doing that I would try restoring an Acronis backup first.
If the system is just taking a long time (the backup
took several hours) then I am OK with that since I have other backup PCs I can use in the meanwhile.
But assuming the worst-case scenario, what can I do to get the PC back in working order, preferably as it was at the time of backup #2, or as it was before I started the restore process, since the PC worked then, though not very well.
I have a bootable CD rescue disk.
A bootable rescue disk created from what? Your computer would have come with a rescue disk to return it to it's original state. Or is the rescue disk a bootable Acronis disk?
If you're trying to boot from a bootable Acronis disk and it hangs you've got a bad boot disk. I had the same problem with True Image 11. One boot disk would work and another wouldn't. Go figure.
You say you have other computers working properly. Install TI 2012 on the other computer. Make a new recovery CD and try to restore your preferred image you made of the dysfunctional computer.
You have a license to make a boot disk. Can you use it on another computer? You'll have to ask Acronis. I can't 'make hide nor hare' of those agreements. There's too much legalese and not enough what laymen understand.
In any case, try making an Acronis boot disk from another computer. Seeing as the computer in question is little more than a brick you have little to lose by trying.
Yos
A bootable rescue disk created from what? Your computer would have come with a rescue disk to return it to it's original state. Or is the rescue disk a bootable Acronis disk?
The bootable Acronis recovery media is a CD, or USB ISO, that serves as a recovery environment. When booted from that media, one can perform the primary functions of ATIH including backup, recovery, image validation.
If you're trying to boot from a bootable Acronis disk and it hangs you've got a bad boot disk.
This is not correct. While you could havve a bad disk, that hanging can be the result of inadequate driver support in the recovery media for your particular system.
This is not correct. While you could havve a bad disk, that hanging can be the result of inadequate driver support in the recovery media for your particular system.
The boot media is system independent (Macs excluded). To the best of my knowledge the ATI 2012 emergency boot OS is Linux based and packs all it's own drivers for booting. If you think the disk is bad make another one. You'll be faced with one of two scenarios; the boot disk will work or it won't.
If 3 out of 3 boot disks fail I suggest you contact Acronis support...if your 30 day guarantee hasn't expired. If it has you're out of luck unless you want to PPI (Pay Per Incident)
You could uxe Xboot or Grub4dos to make the Acronis True Image recovery media ISO bootable from a USB flash drive. That's better than wasting 3 CD-Rs.
Yes, the recovery environment is Linux-based. "Starting Acronis Loader" is a typlical point at which the boot may hang due to lack of driver support.