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Starting Acronis Loader freezes up.

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I am running WinXP professional and using Acronis Home 2009. I was running two 80 gig hard drives in a striped raid array and they crashed and won't boot up. I used Home 2009 to back up my computer prior to the crash and made 2 bootable disks. I have my computer backed up to a 1TB external USB hard drive. I installed two new 320 gig hard drives and am trying to restore my computer with the bootable disk but once the startup sequence reaches the "boot from CD" a message appears, "Starting Acronis Loader..." and nothing else happens. It just stops right there. I have not found this issue addressed and would like some help on how to restore my computer back to what it was.

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Has the rescue CD ever worked?

This is almost certainly a Linux driver problem.

Have you also installed the SAFE version media as well for TI 2009? If you haven't then log into your account on the Acronis website and download (assuming you don't have TI installed at the moment) the ISO version of the rescue media. This uses different drivers to the TI installed version and so might work right off the bat.

If you have included the safe version on your rescue CD, then try using that - this uses BIOS calls instead of drivers, but will be slower.

Failing that, there are some other options to be tried.

1. Check in your BIOS that if an option Legacy USB is selected.

2. Remove any external USB hubs.

3. Remove any card readers if external.

4. Try plugging the USB drive into a rear motherboard socket rather than a front one.

If the above fail as well, then there are still more options.

If you could post some details about your PC - motherboard and chipset that will help.