Startup Recovery manager - missing configuration file stops bootup

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I have activated the Acronis Startup Recovery manager and normally see the brief "Press F11" message before Windows (7 Professional 64 bit) launches. I have now had two instances where the system fails to progress beyond loading the BIOS and I get a message about the Acronis configuration file being missing. I then have to put in the recovery disc and reactivate Acronis Startup Recovery manager - which presumably generates a new configuration file and the system will then boot into Windows. This is becoming annoying - having software designed to help when boot problems arise - actually causing boot problems!

Any ideas on how to prevent this happening again please?

Mon, 12/01/2014 - 14:23
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What version/build of ATIH are you using?

How was ASR originally enabled on the disk?

Within the program, Tools , Utilities menu or from a Boot CD?

Mon, 12/01/2014 - 16:55
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Shadowsports - sorry for the delay in replying - got called away.

The build is 6673. I believe (not sure) ASR was originally initiated from the software CD. Last time I had the problem I tried that again but got a message saying the necessary files were only on the recovery disc - so had to put that in.

Regards

Tue, 12/09/2014 - 15:52