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Support options for Acronis Cloud Backup in Acronis True Image.

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Dear Acronis Customers,

You can get technical assistance for Acronis Cloud Backup in Acronis True Image via chat or e-mail for the duration of your Cloud Backup subscription.

To contact our Support team please follow these steps:

  • 1. Log in to your Account at the Acronis website;
  • 2. Click on Get Support => Contact support
  • 3. Select issue type - Technical issues/Questions - I'm using Online Backup service"
  • 4. Select the product and Click "Ok".

After that the support wizard will provide you options to contact us via chat and e-mail.

Thank you.

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