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Task marked sucessfull even actually nothing was done

Thread needs solution

home 2009
win 7

Backup destination via UNC on a NAS.

My NAS was off on the specified day and no backup was done. anayways the job is marked green and sucessful in the schedule. how can that be?

log has one entry:
<?xml version="1.0" encoding="UTF-8" ?>

why does that work not reliable?

greetings

sebas

0 Users found this helpful

Hello Sebastian,

Thank you for posting your question, I will be happy to help.

To resolve the issue please restart Acronis scheduler, it appears that the scheduler service has been installed improperly.

- Download a special Acronis utility;

- Start the Command Prompt from Start -> Programs -> Accessories menu;

- Run the following commands in the folder you saved the file to:

schedmgr task zap

schedmgr service stop

schedmgr service uninstall

schedmgr service install

schedmgr service start

This should delete all Acronis tasks on the PC. You should manage your tasks from the scratch. Execute a backup operation and see if the issue remains.

If the issue persists, please download Acronis scheduler, which is a special utility to update the scheduler service. 

Extract the downloaded file, run install.bat and wait for the process to be completed. The utility will automatically update the service. Reboot the computer and re-create the task. The issue should be resolved. 

Please let us know the results, we should be sure that the program runs flawless for you. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.