Is there any real benefit to upgrading?
I have Acronis True Image Home 10.0 build 4942.
Is there any real benefit to upgrading to Acronis True Image Home 2010? I was going to upgrade simply because I no longer get free support for my program, but I was advised that if I upgrade I would only get free support for one month. Boy! The don't give you long do they?
I read somewhere that if you update your program to a newer build that you might not be able to do a restore if you just do an incremental backup on top of your old build. Is this the case?

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You have one of the best versions/builds ... if it works for you stick with it.
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Hello all,
Thank you for using Acronis Products
Acronis True Image Home 2010 is the first home version which officially supports Windows 7. Here is a full list of new features in Acronis True Image Home 2010.
- Acronis Nonstop Backup - Near-CDP (Continuous Data Protection) that automatically backs up your system every 5 minutes and lets you recover files, folders or entire partitions. See Acronis Nonstop Backup in Acronis True Image Home 2010;
- Acronis Online Backup - Back up your data to the Acrons online server. See Acronis Online Backup in Acronis True Image Home 2010;
- VHD format support - Convert the image of your system to a virtual hard disk (VHD) or vice versa. If the vhd file is the one of Windows 7, you can boot your machine from it to test if it works fine without performing the actual recovery. See Converting TIB to VHD Files Using Acronis True Image Home 2010;
- Enhanced scheduler - A flexible scheduler that lets you set a start date for the task and/or temporarily disable it when do not need to run it;
- Booting from tib images containing Windows 7 - Boot your machine from an image of Windows 7 to test if it works fine without performing the actual recovery. See Acronis True Image Home 2010: Booting from VHD File to Windows 7;
- Selective validation - Validate only the backup that you need. Earlier versions of Acronis True Image needed the whole chain of differentials to run the validation task. Now if you select to validate one full backup archive, the archive will be validated. If you select to validate one differential backup archive, both the differential and full backup archives will be validated (leaving out the differentials in between selected one and the full one).
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Benefit? Maybe for Acronis...
My first experience with Acronis has not been good. I had moved to Vista and needed partitioning software. Since Partition Magic didn't support Vista, and unfortunately still doesn't, I thought I would try Acronis' products. So In April, I bought Disk Director Suite 10.0 and True Image Home 2009. I never really did much with either product except for a basic partiton resize. Then I installed Windows 7 RTM, initially just to check it out. I really liked it, so decided to move to it full time. After installing my programs and transfering some files, I decided I wanted a bigger drive.
I found True Image Home 2010 was finally released to production. GREAT! I bought the upgrade to 2010 (as well as the additional support) and a 1.5 TB drive. No problems installing, but ATI 2010 will not Clone my drive in Automatic mode at all. It says 1. my drive has errors on my disk and 2. my drive does not have enough space. It has over 3 times the space of my old drive so space shouldn't be a problem. OK, so I checked both old and new drives for errors... NONE found. So I called Acronis tech support, which I could barely understand, and was initally told I was not entitled to telephone support, even though Acronis' own website said I was! After getting "disconnected" I called back and sat on hold for about 30 min. The same tech answered... said he found I was entitled to phone support after all and was about to call me back... Yeah, right.
He took control of my desktop with the "TeamViewer" software. He tried to clone in Automatic mode, it failed. He then tried to clone in Manual mode using the Proportional method, it failed. He then tried AS IS method and it went past the error. But I told him I did not want to use only a third of the space on my drive. He said I could adjust the size with Disk Director... Yes I could, but 1. True Image is suppose to do it in conjunction with the clone process, and 2. more importantly I don't trust their products at this point. So he wanted to eliminate my computer as being the cause. We created a boot disk. It failed at the exact same place. He wanted to do an error check of my disk again. So we started that and let it run... I was to try cloning again after it finished the check of the disk and email him the results. I went to bed and checked in the morning. There were no errors. I tried to clone and it failed as I expected. I called support back that night and talked to a different guy. I understood him even less than the first.
OK... time to find the root of the problem. Was it my old drive, my new drive, or their product. My new Seagate drive came with software to clone, so I uninstalled ATI2010 and install Seagate's DiskWizard, which is an OEM Acronis product. The clone process worked perfectly! So my old drive was good, and the new drive is good... Gee, what's left? True Image 2010! I have a few smaller drives lying around, so I ran a few tests of my own...
Although not thorough tests, they were enough for me to decide this product should never have been put out as production product. It is BETA at best! This was a waste of money. From a lot of the posts I've seen in this forum, It was a waste of money for a lot of others as well. In hindsight, I wish I had read the forums prior to purchasing.
I'm now looking at Drive Backup 9.0 Personal Edition from Paragon Software as a possible replacement.
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Wow! Thanks to everyone for the replies, and for the time taken to go into so much detail and explain things. I think based on everything here I will just stick with the version I have. I've always been worried that if the time comes I have to use it, it won't work, although I have sure seen lots of recommendations on this product from various sources.
I really do appreciate every one of the answers I've received.
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Cynthia Letellier wrote:...I've always been worried that if the time comes I have to use it, it won't work, ...
No time like the present. Get yourself a spare drive if you don't have one already, replace your PC's drive with it, use the rescue CD to restore your last backup image to the new drive, then give it a whirl to make sure the restore worked as advertised. If it works, you've reduced your worries. If not, this is a better time to find out and maybe figure out why (possibly with the help of this forum).
Doug
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I have just upgraded from TI 2009 to 2010 and am having a serious problem with accessing my Secure Zone. Each time I try a backup to my Secure Zone, the task aborts and the log contains the message "Failed to access Acronis Secure Zone...". A backup to another partition works fine.
I am using 64-bit Business Vista SP2.
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Cynthia Letellier wrote:I've always been worried that if the time comes I have to use it, it won't work, although I have sure seen lots of recommendations on this product from various sources.
If you cannot do the acid test by restoring to a spare drive, the next best thing is to boot with the Rescue CD (did you make one?) and carry out a Validation on the backup files you made.
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