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TI 2010 doesn't see dvd drive

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When I try to do a full backup to my Phillips dvd 8881, TI doesn't see it as a dvd drive, only as a cd drive.

Anybody???

Apparently this is either of no interest, or no one has a suggestion.

0 Users found this helpful

Hello Terry,

I will do everything possible in order to resolve the issue you experience, but first please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

Please clarify do you receive any error messages when you select DVD drive as storage location for backup archives and click Proceed?

As workaround try to temporarily uninstall any CD/DVD burning software. Let us know the results.