[TI 2010] Specifiy location of volume 3 message
New problem.....
My Backup from my Pictures and Documents was working for some days without any problems, today i got the message "Specifiy location of volume 3" at the end of the backup.
What does it mean?
Specifiy location of volume 3 message
I get this message too.
There is no answere here on the forum that I can find
If anyone knows what this is, please reply.
What to do,.... my backup is suspended, waiiting....
Specifiy location of volume 3 message
Before this post I browsed and browsed for what the program would accept. I found that it liked a new folder, but I don't. I want my backups of the same series to be all together. TIt is hard to figure the Acronis out. Tere is so much termonology that is not defined and there are so little directions of where to go for what. When I explore to find out, I find lthe program executing!
Replies anyone??
I have the same thing after a major crash of the system. I have about 15 incrementals appended to one full backup. I can recover from the full and first incremental but any further down and i end up with a specify location of volume 3 which is nowhere to be found. In one error sequence it tell me that it has something to do with PC Tools which I do have installed but doesn't give a workaround, or answer to how to proceed.
very frustrating
anyone else seen this? Seems to happen to any backup past Dec 2, 2009.
I am having the same problem. the most disturbing thing is that this problem was posted in September of 2009, and it is now almost Feb of 2010 and not one single hint of a solution from the authors!!! So you would prefer us ALL to contact tech support directly, instead of even trying to find an answer here? Kind of defeats the purpose no?
I get a similar issue which is why I'm on the brink of ditching Acronis. As some days it does it then is fine for the rest of the week, other days it doesn't to it and is fine until the next week.
I see a simular situation here as well. When it works it is fantastic and fast too. Problem is I think there volume 3 is the actual data and it never gets loaded when that happens. I get the same thing either on F11 boot or the boot disk, so it looks like a common thing to all. I too wish this could be fixed, because I like the program overall but if it doesn't always function, then it is not a backup system for me.
Well the bad news is, I have to post a solution instead of the authors of this program. The good news is, I spent some time on that stupid text chat thing. same thing could have been done by phone in about 4.5 minutes. Instead after an hour of texting back and forth... it seems there is a newer build that solved it for me.
It would not let me install the update, telling me I had a newer version already installed. ?? I had to completely remove the older build, reinstall the newer one, several reboot later, and I am now able to do a backup without the error. The added bonus is now I do not get the bogus you don't have enough room error message. So fingers crossed.
You might try downloading a newer build from your account section. if it says you are using a newer version, maybe not. Good luck.
Well that is good news. What was the date of the build? I think we also have a program that is made up for different cusomers in differant ways, instead of one fits and fly's with all. Do you have info that would indicate the requered version?
I'm not sure of the "date", but the build I had was 5055. I now have build 8101! HUGE jump in build numbers, so they must be working on lots of bugs. I would just get the newest build. I went into my login at Acronis, went to my profile, where I have two licenses it says. I clicked on one and it let me download the latest build right from there. ?? Let me know if that works for you.
Did you say you had the plus pack? Might be why your build numbers are so different.
I have the Acronis True Image Home 11.0
Hello all,
First of all, please let me apologize for the delay in response and inconvenience you experienced trying to resolve this issue. I will sort it out for you.
There are two situations when this message can occur:
1. During the recovery procedure
2. During the backup
First situation is caused by the fact that the product is not able to access some volume of backup chain (in case if there are several backups), either the backup is corrupted and the product scans the archive and find that some part does not exist.
First of all, please make sure you use the latest build (8101 for Acronis True Image 11 Home, 9809 for Acronis True Image Home 2009 and 6053 for Acronis True Image Home 2010) which is available here. To get access to updates you should first register Acronis software.
Please note that corrupted archives could be created because there are some bad sectors or unreadable data resides on your HDD.
Please perform the following operations:
-Check the disks for errors
Go to the Command Prompt (Start -> Run -> cmd)
Enter the command: "chkdsk DISK: /r"
where DISK is the partition letter you need to check. Please note, that
checking the C: drive may require you to reboot the machine.
-Change the backup location (for example save your backup to the internal HDD instead external)
-Please try to perform the operations using Acronis Bootable Media. To create it please follow: Tools -> Create bootable rescue media. Then boot your machine from it and you will be able to use Acronis True Image Home without booting any OS.
Acronis Bootable Rescue Media is a standalone version of Acronis True Image Home, burned onto a CD and based on a Linux operating system.
Second situation, where this message occurs during backup procedure is weird and should be investigated. Since the product should not ask you to specify any volume when it's creating a backup archive. Probably it caused by FAT 32 system on your destination drive (once the backup size exceeds 4 GB, it must be splitted). Could you please clarify, what is the destination of your backup? What is your file system on this destination? Does the same message occur when you change this destination to an internal NTFS drive?
Also, this situation can occur when you're trying to create an incremental \ differential backup, but the initial full backup is not accessible, either the drive you're trying to backup cannod be accessed too.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
Two questions:
- Why are newer incremental backups created after a corrupted one? Mine is from several incremental backups ago, so it seems that I can't access any of the ones since then, even though there were no error messages when they were created. If this is the case, I may have lost a week or two of important backups.
- Would upgrading to a newer version (True Image 2009 to 2010) help? Is the newer version better at recovering from such problems?
It looks like this was never answered. After a few months, I started getting the "insert volume x" message during backups. It's sad because I had gotten the backup routine down to a science and was confident I could recovery my data quickly from a system crash or disk crash.
However, that has changed and I can no longer backup up my data. In light of this, I'm jumping ship to a competing product and have advised friends to do the same.
Acronis, you had a great application which could have really exploded in terms of popularity and sales volume...what happened?
John,
Chains of incremental or differential backups may get corrupted over time. There is a higher risk if you have consolidation going on. You can see the "insert volume x" message during backup or validation when ATI has lost track of a previous TIB file(s). Sometimes pointing at one of the previous backups solves the issue.
You can test your backup chain by validating separately the increments starting from the last full backup, until you hit one with an issue.
At any rate, you should just start a new backup chain if you lost confidence in you existing chain.
After quite a bit of testing, its definitely the fact that my documents are on a Truecrypt mounted drive that the backups are failing. For now I'll trust dropbox to be my backup until another option presents itself. Acronis TI still does a great job imaging my system partition, so this isn't entirely a deal killer.