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TI 2011 with Plus Pack hangs on Boot

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I purchaed 2011 and the plus pack for a new computer and it will boot but then hangs and says, "Please plug in USB flash drive."

I have TI 2010 on another computer and used that rescue media to boot the new computer and it did - no problems. So it appears to be 2011...

Right now I am stuck as I want to image this new system at "base line." Therefore I can do nothing until I resolve this.

I dont' know what to do.. Should uninstall 2011 and install 2010 - but I purchased the plus pack for 2011 - will it work on 2010?

And I have ZERO hope Acronis will be able to resolve this... I have had other systems have trouble booting certain versions (not builds) of Acronis - and they never did.

The new system is Aleinware 17x Windows 7 Ultimate 64 bit.

Sandy

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Just to add to the above "weirdness" the rescue media for 2011 did boot my other computer... so there is nothing "wrong" with the created media. It just won't boot the new computer - and I did an ISO burn.

I reinstalled the OS and will install TI 2010. And unless you change, I will call it the last decent version you produced. This is not the first time I have paid for a version of Ancronis I could not get it to boot the system.

But that doesn't even matter - I don't like TI 2011 - I have many, many external drives with many different system tib's stored on them... I certainly don't want them "all" showing up on the page as valid restore options. (So, I have to go through and delete them all)... There was so much wrong here I can't even go into it all...

What ever happened to just "browsing" and selecting what you want to do and how you want to do it? Why do "you" pick the name? Why are you calling the shots here and hiding everything useful. Well if I wanted a program to act like my OS I would ask my OS to do the damn backup. There is a reason I don't use Windows System Restore so don't act like it.

I feel like you took my say... I have been loyal to you with so many versions of your programs I have lost count. But I am done.

I am going to try and "recover" my emotions now... I have waited my entire life for a system as bad azz as the one delivered to my door today... I can't let you wreck if for me...

Sandy

I do see a workaround here… If you are in a “laptop” environment where no one external drive is plugging into any one laptop continuously... where “scheduling” isn’t even relevant to you - then running the program from the bootable rescue media CD appears a good workaround. I run restores ONLY from the rescue media anyway… it just means the backups will also be made from there.

You don’t even install the program – just download the ISO and make the rescue media (or WinPE) and run Acronis ONLY from that. The program on the CD is “basic.” It will have to remain that way as you can’t do a lot outside the OS.

Of course being able to boot the rescue media is and must and my system was unable to boot TI 2011. But it does boot TI 2010 – and since the program is not installed I no longer have to downgrade. It’s a win, win!

Sandy