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TI 2013 under Win 8 - cannot start mount image activity

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Hi to all,

I posted 2 days ago a message about TI 2013 being unable to mount successfully an image within Windows 8. At that time, I could at least start the activity...

Simce yesterday, things are becoming still worse as I can simply not start a mount image activity (even after a cold restart of the PC).

I get following message (tentatively translated from French, as I am using the French version of TI 2013) :

"impossible to start the tool, as another tool is currently executing" !!!

You will notice the high informative value of the message ... what is the infamous "other tool" in question ?

Thanks in advance for your help.

CB

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It looks like some other process is keeping the TIB file from being accessible.

Are you trying to mount a TIB file generated by a disk and partition backup (not Non Stop Backup - NSB)?
Could the TIB file be busy with security software inspection?
Did you try to restart the computer?

Hi Pat L,

Your questions are relevant. However, I precised in my post that the problem comes up even after a cold reboot and no explorer is running. All backups involved have been created onto external drives, not online.

Hope I can get a helpful hint on the issue !

Kind regards,
Claude