TI Enterprise Restore Rescue CD Hangs at First GUI Menu
TI 9.5, (build 8,076).
Same hardware as the backup: HP Proliant ML 150 G3.
CD boots OK, but system hangs as soon as I move the mouse or press key at the first menu. I know the CD is OK since I have used it to do other restores on different hardware without issue. I have tried this several times with the same result.
The only non-standard device in the system is an Intel PRO/1000 GT Desktop Adapter. There are two external USB drives, one of which contains the image I wish to restore.
What do you recommend to start resolving this, please?

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Hello William,
Thank you for using Acronis Products
Please download ISO image from your account under Registered Products and create Acronis bootable disc using third-party software. ISO image is based on different loader which has more embedded drivers, it will certainly solve the issue you experience. If not please let us know.
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Hi Dmitry,
Thanks for your reply. There is some confusion in my Acronis account. I have only got download facility for Acronis True Image 11 Home. The Enterprise version I have used for the server backup was part of a NFR license I got from my distributor for internal/evaluation purposes. It does not look as though these are registerable and therefore they appear to be unsupported. I am considering becoming a reseller but would like to be sure that Acronis is the best way for my clients to go.
So I will not be able to get the ISO image :(
Regards,
Bill Glidden
Glidden & Associates Pty Ltd.
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Hello William,
I have sent you a message via PM. Please respond to it at your convenience.
Thank you.
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