TI Home 2009 Crashes On Startup
I just installed True Image Home 2009 on Win Vista Home Premium and when I launch the program, it crashes immediately.
I thought I would try again with a clean install, however when I tried to uninstall using Windows uninstall feature, the program isn't removed. I tried to uninstall at least five times getting the same result every time.
I tried to reinstall over the existing program and it still crashes.
Any suggestions?
Thanks,
Bill

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Hello Bill,
Thank you for using Acronis Products
The issue needs a closer investigation I would recommend you open new support case here and attach the following diagnostic information.
To enable mini-dumps in Windows Vista please do the following:
- Right click on My Computer, choose Properties and go to the Advanced system settings
- Hit Settings in the Startup and Recovery box
- Choose Small memory dump in Write debugging information
- Close all the dialog windows by clicking OK buttons
- Reproduce the system crash
- The small dump file will be created in the directory chosen in the Small dump directory box.
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