TI Home 2010 - Windows 7 64 bit Ultimate

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Hi,
I am currently trialling this product. My intention is to create a standard windows 7 installtion, and to be able to rrestore it to another machine.
3I ran the backup and it identitfied 2 partitions:

1. System
2. C drive
3. D Drive

I only wanted the C drive, so I selected 1 and 2 to backup.

This ran ok. When restoring, It asks which ones to restore. It showed the MBR plus the two partitions I had backed up. I selected all. What happened was that the system partion was restored as C drive and the C drive was restored as D drive.

I assume I've gone about this the wrong way, what is the correct way to do the backup, with the intention that the restored image is a bootable copy of the original?

regards,
avner

Wed, 12/02/2009 - 01:16
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If it's only when booted to the TI CD that the drive letters are different, don't worry about it. Linux assigns them differently than Windows. Make sure each partition has a LABEL to identify it (don't just go by the letter).

Does the restored drive boot? If so, are the assignments correct in Windows? Normally, the System partition won't be assigned (but will be Active) and C: will be the Windows partition (as in your post).

Wed, 12/02/2009 - 01:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When the rstore completed, I rebooted and then windows reported a startup issue and goes through startup repair. It identitifed the windows drive as being on D:, so I think the assignments were wrong.

Wed, 12/02/2009 - 01:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello av and MudCrab!

Thank you for opening the thread and for your comments! I completely understand the issue and will be glad to provide with the detailed explanation and solution.

Dear av, as it was mentioned by MudCrab (thank you!), our Acronis Bootable Rescue Media may assign the letters differently than Windows does, but everything will be restored correctly.

According to the information you have kindly specified, you have 100Mb system partition, and C: and D: drives. Since you have backed up only C: and D:, Windows 7 cannot be properly recovered as fully bootable and functional: it requires the system partition (100 Mb) as well. We assume that this could have caused a mess in the drive letters as well, so we would like to suggest you to: 

  1. Backup the source machine including 100Mb system partition
  2. Recover the image starting from the system partition.

This should resolve the issue you are experiencing.

In case the problem persists, please, kindly provide us with the following: 

  1. Acronis report of the source and the target machine
  2. Recovery log
  3. From the system before recovery and after recovery: 

    Please follow the below instructions in order to create a Windows system information file on your machine; it will help us investigate the problem more thoroughly:

    - Open Start\Programs\Accessories\System Tools\System Information;
    - Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";
    - Send us the saved file.

This will show us the details of the process and help to provide you with the solution for your particular case.

I would appreciate if you could kindly keep us posted.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you in advance!

Thu, 02/25/2010 - 20:27