TI12 v9796: F11 boot does not recognize images stored on network shares

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Hi.

I successfully saved my images on a network share on a windows xp sp3 machine (both source machine and backup destination are running this). The network share is physically a 500MB external USB Disk which works very well and without any problem in my network (windows workgroup, no domain).

If I boot into the secure zone I can browse the network without any problems. I can point acronis to \\server\images\my_machine\ where the backups are stored, but it does not see the *.tib files, the directory seems to be empty.

I was using Symantec Ghost in the past which worked flawlessly at this point. So I need advice as we want to switch some machines from Ghost to Acronis, but a restore over network must work.

Thanks for your support

Stefan

Sat, 09/05/2009 - 22:19
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I believe you have to have TI Workstation to work over a network.  Is that what you have?

Sun, 09/06/2009 - 02:38
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Hello Stefan,

Thank you for using Acronis Products

Please download ISO image from your account under Registered Products and create Acronis bootable disc using third-party software. ISO image is based on different loader which has more embedded drivers, it will certainly solve the issue you experience.

If the ISOLINUX CD works flawless for you, you can update Acronis Startup Recovery Manager in the following way:

Exclude kernel.dat and ramdisk.dat and replace the old ones. The files are located at:

* \Program Files\Common Files\Acronis\TrueImageHome\kernel.dat

* \Program Files\Common Files\Acronis\TrueImageHome\ramdisk.dat

After that reactivate Acronis Startup Recovery Manager and see if the issue remains.

Sun, 09/06/2009 - 06:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Dmitry,

thanks for your fast reply, but this does not solve my issue. Booting from the CD shows the same behaviour. The network can be browsed, but the TIB files are not seen by the Recovery Manager.

I tried a second installation in a clean XP SP3 virtual machine with the same result. Both using F11 or CD does not work.

If I start a FTP server on my serving machine, the files can be accessed using FTP, so this problem seems to be SAMBA/CIFS related.

Stefan

Sun, 09/06/2009 - 20:40
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Dmitry,

I am having the same problem.  Would you please explain in detail the workaround you are suggesting?

Thanks.

OC

Wed, 09/16/2009 - 23:53
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shen,

Have you tried accessing the image file directly using the IP address instead of the server name?

For example: \\192.168.0.5\images\my_machine\backup.tib

Thu, 09/17/2009 - 05:31