TI2010 planned save failed and run correctly at the same time

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My system backup is planned to run at 12h00 on sunday, the log file shows that it failed with error 87 but shows also that it ran correctly at the same time!!

I attched a screen capture (in french but easy to read).

Any idea ?

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Sun, 11/08/2009 - 15:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Daniel,

If I understand you correctly you have created a schedule task for a full drive backup and the issue is that it starts and finishes successfully but when you check the log file it shows error 87. Is it correct? If so can you please validate the backup within the software validation tool and let me know the results.

I can’t say for sure without additional information but from the log file it appears that the issue is related to Acronis scheduler issue. I have translated the message  from the log file and receive the following “the scheduler can’t perform the task…” Can you please clarify does the task even start?

Note that the program requires Windows authorization for a scheduled task execution. That is why you should enter your account name and password both to let Acronis True Image Home 2010 log in Windows with Administrator's rights and execute a scheduled task. The user name should be specified in the form of SERVER\USER or DOMAIN\USER.

Please do the following in order to solve the issue related to Acronis Backup Software Scheduled Tasks Do Not Run

·  Download Acronis Scheduler, which is a special utility to update the scheduler service:

·  Extract the downloaded file and run install.bat. The utility will automatically update the service;

See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:

·  Reboot the machine;

·  Recreate the scheduled tasks

If the issue still persists please attach the full log file to your next reply. Go to Tasks and Logs -> Log -> Right-click the last log file -> Save.

Let me know the results.

Thank You.

Sun, 11/29/2009 - 06:52
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