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TI2011 PlusPack GERMAN boot-CD problem / specify place of volume 2

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Hallo

I have upgraded to TI2011 PlusPack GERMAN and want to burn a standalone boot-CD
With included media builder, I burned a full and a reduced version CD

The reduced version CD doesnt "see" my external USB drive (because of missing USB drivers)
The full version CD got after the selection of target error message "specify place of volume 2"
So I wanted to download the "linux-version" of TI2011plus,
witch has more drivers and is half the size of self burned CD

In my account, there is no tab at PlusPack - bootable media
Please, can you include the tab for native bootable pluspack in my account or send me a link for download

Thanks
Ludwig

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Hello Ludwig,

Thank you very much for your post. I will definitely help you.

I have checked with our Web team and there are no issues with the website. I will send you a private message with a download link for the bootable media with the Plus pack, and just in case, can you reply to my private message with a screenshot of your Acronis account where you cannot locate the Plus Pack.

Please let me know if you have additional questions.

Thank you.

support Nr 00862804

Hallo Anton

Thanks for helping me, but ...
the download version, you sent me is version 5105 and this has also the error as the new version from 9 sep version 5519

Lets explain the error
When you use RecoveryCD from TI2011plus and you want to recover a old differential backup from version TI2010plus
Then you have a full backup version in directory of external HD and also, lets say WinSeven22.tib, which is a diffential backup.
Then you need normaly only the full backup *.tib and the 22nd differential *.tib
Here is the error from RecoveryCD TI11plus, that it says, spezify the place of volume 2

He like to have all 21 *.tib from WinSeven2.tib to WinSeven22.tib, but this is only necessary with incremential recovery
This error is not with RecoveryCD TI2010plus

With RecoveryCD TI2011plus version 5105 and 5519, its expects the volumes like incremential
But I have only, like necessary, the full WinSeven.tib and diffential WinSeven22.tib in same directory in external HD

With one word, its a mixture of incremential and differential
Look at support Nr 00862804 with Maria Krylova

Thanks Ludwig

Hello Ludwig,

Thank you for replying. I am terribly sorry for sending you the wrong version.

I have checked the case and followed up with Maria and we need to investigate this issue further. Please continue working with Maria and I am certain that we will get this resolved.

Feel free to let me know if you have any other questions please.

Thank you.