Skip to main content

TIH 2010 build 7046 fails to start

Thread needs solution

Hi there!
Windows XP SP3 with russian MIU.

After upgrade to latest build 7046,
TIH 2010 fails to start with message "Acronis True Image Home not installed"
Nevertheless, it presents in installed programs.
When I'm trying to remove it, I got error "Unrecoverable error on installing".

Does anybody help me?

0 Users found this helpful

Hello,

Please accept our apologies for the difficulties you've experienced.

Most likely, your upgrade wasn't installed properly, i.e. some registry values are missing.

I may suggest you to re-install the software over the existing installation and check if the issue still persists.

If Acronis True Image doesn't run again, please collect AcronisInfo tool output and submit a request to support directly.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.