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TIH2011 rescue CD: click recover, nothing happens

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hello. i am trying to recover an partition image created with TIH2011 to the same machine from which it was made. i must use the rescue media because the internal RAID array was reconfigured and all volumes were lost. the rescue media boots fine and can see the image file on the network, but when i right-click the file name and choose Recover, nothing happens. i have tried it many times and with different versions of TIH but the behavior is always the same. i have spent a lot of time researching the issue but have found no answers.

please tell me, why is this happening and how can i get around it??

many thanks.

0 Users found this helpful

One long shot that may or may not work but it is worth trying.

Sign up for the 2013 trial version. No downloads necessary.
Register the trial version serial which is provided via email.
From within your own Acronis personal account, download the 2013 bootable iso file.
Burn the downloaded iso file onto a new CD.
Reboot using the new CD and see if the 2013 trial bootable CD offers any better results. if the most current backup fails, then try the oldest one.

Before throwing in the towel, try Acronis Support.
They provide free assistance when recovery is an issue.

Had the same issue.
I right clicked the TIB file, selected Verify,
then clicked 'Verify' at the top of the window.
I let the verify start (took about a minute), then Cancelled it.
Try right clicking the TIB again and then select backup.

Seemed to work for me.