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Trial version serial number ?

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Hullo

Pls help.Got email to confirm my account after choosing to download trial version and that's all.
Have had no luck finding my serial number that I need when installing.Basically going in circles
around the website with no luck.

REgards
Ralph

0 Users found this helpful

Recheck your email and check inside your spam account.
The serial number you need will be part of an email from Acronis.
The serial is 64 characters which needs to be copied and pasted into the installation.

I have the same problem.

I received an email from Acronis stating that my True Image 2014 Trial Version, that the 5GB cloud space is now active and that I should confirm my online account and the according login data - but there is no serial number anywhere!

I did not receive any other emails from Acronis and there is nothing in my spam folder either.

Thanks for your help,
dk

Contact forum moderator via private message but you may not hear until Monday.
https://forum.acronis.com/messages/new/36716

2014-02-20

I have downloaded a trial of Acronis True Image 2014 and installed it apparently successful. But I don't know how to run the program on Windows XP SP3. After the install where is the exe program to run it? Do I have to be online to run it? I did not enter a serial number. The instructions said I don't need one for a trial version; however, in the Forum GroverH, 2014-02-15, writes to another trial user: "The serial number you need will be part of an email from Acronis." I also did not receive such an email.

GroverH please help. Thanks.

Helmut

Exactly the same issue here.

Received this email:
Your 30-day free trial of True Image 2014 with 5GB cloud storage is now active.
An Acronis online account has just been created for you etc...

However, no email with the trial serial number anywhere. Tried Live Chat, but no answer. Please hold while you're connected with an agent... Pathetic.

Please advise?

In the email that says

Your 30-day free trial of True Image 2014 with 5GB cloud storage is now active.
An Acronis online account has just been created for you etc...

There is a green button you have to click to confirm your account information. After that, a key will be emailed to you. If you don't see a green button you'll have to click show all content in your email client.

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I have downloaded the trial version, went to the get trial serial number, downloaded that file, put in my email, file downloaded and then just goes away without giving me any serial number. I have checked my email a hundred times, can you just give me one?