Skip to main content

True Home 11 installation

Thread needs solution

I have had to re-install the original paid for software but I am having trouble with try and decide.

I'm getting a try and decide driver error and t&d won't start.

Can anyone tell me where the driver resides please.

Thanks

Geoff

0 Users found this helpful

I've just noticed the F11 option has disappeared at boot up and when I tried to install the start up recovery manager it fails with errors.

Not sure what's happening but really need some guidance. The program worked for a long time before the recent troubles.

Geoff

My first suggestion would be to restart the TrueImage install program and choose the repair option.

If that fails, then I would uninstall TrueImage and reinstall.

I've tried a repair and reinstall but still have trouble. This error is what I receive

Member invoke failed (0xE000B)
path = "choose when tnd.State = 1: choose when decision=1: tnd.Apply when decision=2: set templates = Templates.Messenger; set params = templates.CreateParameters; params.Title('Acronis Try&Decide'); params.Message('Your computer will now be rebooted and your system will be reverted to the state it was prior to starting the Try mode.'); params.Style(templates.Styles.Information); params.Buttons(templates.Buttons.Ok); GetMessenger.ShowMessage(params); tnd.Cancel end when tnd.State = 0: set regkey = GetObject('Registry').LocalMachine.OpenSubKey('Software\Acronis\TrueImageHome\Settings'); regkey.OpenValue('ProtectOnlySysPartition').Delete; regkey.CreateValue('ProtectOnlySysPartition', ProtectSystemPartition); set tndResult = tnd.Activate(ProtectSystemPartition); choose when tndResult: set state = select * from regkey.Values where $value.Name='TnDNotShowAgain' end; choose when state.IsValid: choose when state.Value.Value=0: set form=Suite.LoadForm('TryAndDecideStarted'); form.Parent(this); form.SetData('regkey', regkey); form.SetData('Verbs', Verbs); form.RunModal() end otherwise regkey.CreateValue('TnDNotShowAgain', false); set form=Suite.LoadForm('TryAndDecideStarted'); form.Parent(this); form.SetData('regkey', regkey); form.SetData('Verbs', Verbs); form.RunModal() end otherwise set form=Suite.LoadForm('TryAndDecideNotStarted'); form.Parent(this); form.RunModal() end end; this.>>>StopModal(1)",
token = "StopModal",
line = 1),
column = 56F)
Tag = 0x298D61E7C0088C8C
Attempt to use null reference. (0x10001)
Tag = 0xA05C4C827FD2D8F3

I would imagine there is some remnants left when I uninstalled the program and corrupts the fresh install.

Is there something else that I can do?
Geoff

I have no other suggestions. Perhaps some of the other volunteers have something to suggest.

I have no other suggestions. Perhaps some of the other volunteers have something to suggest.

The 2013 trial version might be a possibility to test. I find no mention of Try and decide being included or not included in the trial package.

If you were to go that route, be sure and uninstall the old TrueImage before installing the trial.

I would also encourage you do perform a disk image backup of your system before installing any new software. Having a backup provides a stable platform in which to return if you should have difficulty. This backup can be done when booted from the TI Recovery CD.