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True Image?

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Hi,
I tried to use an older version to "CLONE" a HD. The operation failed due to corrupted file! (one or more?). The OS (Windows XP Pro) says that the HD needs to be formatted!
I need, nevertheless, to have an exact image of that HD to try to correct any faulty sector whithout loosing definitely important datas.
Is "True image home 2010" able to create a clone (the exact image of a track) whatever it complies or not with windows specifications?
Thanks for any usefull answer.

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Hi,
It seems that there is no precise distinction between CLONE and IMAGE.
What I need is a software able to to read and save somewhere else a whole track (from index to index) even when this track contains corrupted code.
I wonder why nobody in Acronis technical staff cares to answer this question.
Your's, Nabil.

Clone makes an exact copy of one hard drive onto another. Image creates a file that is a snapshot of the drive at a point in time. Using an image allows you to restore the file when your machine crashes or you upgrade to a larger hard drive. I suggest you read Grover's Index http://forum.acronis.com/forum/3426 especially section 7. If you hard drive has bad sectors you need to run CHKDSK C: /r on the drive. What version and build number of TI are you running?

Thank you for your answer thommasjk,
Some 20 years ago I worked with "Moutain" and "Archiv" material: drivers an tapes (not any more available today, still working but limited to some hundreds of MB ;-) ...).
THEY used to call 'image' a copy bit for bit of the entire track (datas in sectors AND codes between sectors) the contents of the hard drive backed up. That is what I need; and that is what I expect with TI.
The clone I spoke about formerly is an edition of something called 'Clone Expert' (acronis), part of 'Disk Expert 2' edited by Micro Application bought in France. I am unable to tell the version as I have changed the HD and waiting to install...
Chkdsk can't help much: I've already tried it.
Your's, Nabil.