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Unable to get a scheduled backup to complete. at various attempts I get different error messages. For example 1) "Scheduler can not run task "New task backup (1)".Logon failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced. Or2) "New task operation started. Priority changed to low priority. No user command was carried out upon operation start since no command is set by default. Operation has completed with errors."

I am at a loss as to where to begin troubleshooting. Can someone help?

Tom Guckert

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ATI 11.0, or ATI 2011?
What OS?
Did you install it when running as Administrator, or just as normal user account?

Are these errors new and scheduled backups used to work, or have errors always occurred?

Tuttle, thanks for the reply. I am using Windows 7 and I think I installed just a normal user account but I am not sure. Since this installation on a new computer with W7, I have been unable to make a scheduled backup work. I have done a full backup manually without issue.

ATI 11 does not support Win7, so issues are to be expected.

Thanks for the info. I suspected as much but you have saved me a lot of effort trying to make it work. Thanks again.

Tom