True Image 2010 for Windows 7 Pro

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I have used True Image for many years, and it has saved my butt many times by being able to restore a complete drive image when system problems such as failed system drives occurred.

I will be building my new system this week, using Windows 7 Pro 64 bit, and will also have XP mode installed in this machine.

I am ready, willing and able to pay to update my True Image 11 to the current 2010 version, which supports Windows 7. But I have been reading many horror stories about installs, and I am very concerned that something is amiss here.

Can anyone shed some light on this matter? I plan to create new images to another internal (or an external) drive as I progress with all the software installs on the new machine. I assume that when XP SP3 is installed as XP Mode, that I will need an additional install of TI there also.

The last thing I want is to become one of the horror stories. Can I get some feedback on this whole situation. TI has been my saviour for a long time. Can it continue to be that?

Ron Hirsch

Mon, 01/11/2010 - 14:03
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Mr. Hirsch — Sorry no one else has responded to your query. Perhaps I am not the most qualified Acronis user to answer you, especially as to the particular question about backing up XP mode in Windows 7. I would think that whatever XP configuration files are created and saved to the real hard drive, and certainly working / data files similarly saved, would be part of the imaging process from within 7.

As to imaging within XP mode, that is a quite interesting question, and I hope someone better able to address it replies.

But, more generally, as to your wondering about the reliability of TI 2010, I would like to offer these thoughts: It does seem Acronis has dropped the ball notoriously on making this version 100% Windows 7 compatible. My view is that with backup software the principle must be, 'first, do no harm'; second, in that desperate moment when you are counting on a backup, it must not fail. Period. OK, no software is flawless, but in three years I never experienced a failed restore from a verified TIB file.

I have been using Acronis imaging software since 2007 and have relied on Echo Workstation (with Universal Restore) since 2008. Of course, forums are the place where people come with problems, but the unceasing nightmares I have seen recounted here about True Image, as well as Backup & Restore, persuaded me to pass on an upgrade to any 2010 version.

If Acronis survives this debacle and learns as a business, perhaps the 2011 versions will be worthy of the investment.

Meanwhile, you might consider adopting the imaging system built into Windows 7. It is rather limited by comparison to what True Image is supposed to do, but has the advantage of actually working; and it is possible to perform the Microsoft/Windows 7 equivalent of mounting an image file. There also is the additional benefit, that should you need it, Microsoft's Tech Support is almost peerless.

Best that you research 'Windows Backup & Restore' online to confirm what I have said and determine that it will do what you need. There are some critical qualifications about moving and renaming the 'WindowsImageBackup' folder you should digest.

Good luck!

Wed, 01/13/2010 - 03:18