Skip to main content

True Image 2012 and older backup sets

Thread needs solution

Will True Image 2012 restore backup sets that were made with True Image 2011?

When I installed the update to 2012 there seemed to be a few problems. There was a message that said something like "No access to Timounter.exe". Then there was a Windows message that "Explorer stopped working."

However, after clicking OK, the installation seemed to complete. But I am worried that things aren't right with TI 2012.

At one point, soon after upgrading to 2012, my laptop became unusable. It was not booting up, showing an MBR fault. However, I can't be certain that this was due to True Image because, in order to increase the Acronis Secure Zone, I had alse used EaseUs Partition Manager to resize partitions.

Anyway, I tried to restore (from three differents backups on different USB drives) and they all failed.

After waiting about an hour or so each time, True Image just reported "Restore Failed" with no additional info. Very annoying. BTW, I was using a True Image Boot disk made under TI 2011. I had to restore my system using the original installation disks, and start from scratch. With all the Vista updates, and searching for installation files for programs and registration numbers, I've been at it for the best part of two days. I'm still installing stuff.

(I had a root canal done at the dentist in between times, and I'm not sure what was worse! No joking!)

But, this has shaken my confidence in True Image.

I had restored previously using TI 2011, and it worked perfectly. Now, with this version 2012, I'm not confident at all.

Next, some of my TI Backups have just one 'folder' when viewed in Explorer. Others have different versions, say, numbered MyBackup 1 to 12. In the second case, what one should be chosen to restore? Number 1, or the last one in the series?

PS - Is there a way to 'validate' my True Image 2012 program installation (not the backups, but the actual program?)

I bought True Image and have upgraded faithfully since it was (Ghost, was it?) through 2009, 2011, and 2012. But I wish I had not upgraded to 2012. I bought True Image to avoid all this hassle of installing from the system disks, and now I fear that not only did it not restore, but also it may have been the cause of the crash in the first place!

0 Users found this helpful

Is there a way to 'validate' my True Image 2012 program installation (not the backups, but the actual program?)

Restart the downloaded 2012 install program and choose install. You will get a repair option which will cause the program to re-install itself overtop the existing 2012 install.

Next, some of my TI Backups have just one 'folder' when viewed in Explorer. Others have different versions, say, numbered MyBackup 1 to 12. In the second case, what one should be chosen to restore? Number 1, or the last one in the series?

Choose based on the date you wish to restore. It could be the first larger file or any of the smaller later files. Whichever you choose, the restore will restore all prior updates (in that chain) up to the date of your choice. Many of us have found that it best to use a separate storage folder for each task and have the folder contain all backup files created by that task.

in order to increase the Acronis Secure Zone, I had also used EaseUs Partition Manager to resize partitions.

The size of the secure zone can be expanded within the TI program. Sometimes using the TI CD is necessary if the same function is not available from within Windows. It is not unusual for Vista to have a separate boot partition (maybe non-lettered), this would have also needed to have been restored. The best type of backup to have(offers the most restore options) is one that includes your entire disk to include all partitions on the system disk.

The 2012 version should have no issues in restoring backups created by the 2011 version but it is always a good idea to retain your TI Bootable Recovery CD's and mark their version and build. The 2011 version will not restore a backup created by the 2012 version. If you have not done so, you should create a new bootable TI Rescue CD. Any restore of your system is best done when booted from the TI Rescue CD.