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True Image 2012 Build 6154 with Plus Pack wont start

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True Image 2012 Build 6154 with Plus Pack wont start, shows running in task manager
when i try clone disk from start menu, the clock goes around and it says acronis true image home for some minutes and then it tells me “failed to read from sector ‘-387 938 129’ of had disk ‘3’.” and when i click ignore it also says it ‘failed to read from sector ‘-387 938 129’ of hard disk 4’

the drives are GPT and NTFS formatted

Both the hard disks are 2TB WD My Book 3.0s connected to a VIA Labs based USB 3.0 Hub then connected to a NEC USB 3.0 PCI Express Card

i have exacly same problem when connected right to AMD SB750 USB 2.0 Controller without Hub

the drives are Western Digital My Book Essential with SKU WDBACW0020HBK
http://www.wdc.com/en/products/products.aspx?id=240

did run WD Diagnostics, Smartware Diagnostics and HDTune Error Scan they say there are no problems or errors regarding smart or sectors
i also have two WD My Passport Essential 500GB and they work fine

Hardware
AMD Phenom II 965, Gigabyte 790FX+SB750 motherboard
16GB DDR3 1600mhz (4x4GB), AMD Radeon HD 5870 1GB
WD Velociraptor 150GB, Samsung F3 1TB (these work fine and F3 is GPT)
Corsair HX 620W PSU, Trancend USB 3.0 PDU-3 PCIe card (nec based), and Sharkoon USB 3.0 PCIe card (nec based), Windows 7 Home Premium 64-bit SP1 with everything uptodate

0 Users found this helpful

I would try to uninstall 2012, reboot and reinstall in a clean boot (ie, use msconfig to disable all non-Microsoft services and start up items).
If you have tweaked your Windows services (ie disabled some "useless" services), go back to the Microsoft default settings.