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True Image 2012: It doesn't find any content to restore in any of the weekly backup folders.

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Hi

I can't restore from my backups. Acronis "sees" the folders but doesn't find any of the volumes it looks for.

I'm on Windows 7 and when I use Explorer to look in the backup folders (on an external drive) there are no files visible (even with hidden files revealed). And yet there are many GB of storage taken up according to Properties.

Can anyone help please?

Thanks

Andy

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Have a look at this link and expand the "Solution" links there. Do these procedures work for you?

https://kb.acronis.com/content/33033

Thanks. I appreciate that. I'm going to be away for a few days so I'll try this when I get back and let you know what happens
Andy

Thanks again for the advice. It worked this time! Going directly into the backup file in Explorer rather than through the Acronis prog seems to have made the difference. Brilliant!

Your welcome