Skip to main content

True Image 2014 Boot disk won't boot on newer laptop

Thread needs solution

I'm running 2014 on a 2-3 year old W7Pro/64 desktop and created a boot disk which works fine on this machine. However, it won't boot on a new HP Pavilion laptop, it fails with a couple of read errors. I figure it may be because the laptop uses UEFI instead of BIOS. Is that likely the cause or is there something else going on? Is there any way for me to create a 2014 boot disk that will work here?

0 Users found this helpful

Profgg,

I want to say it "should work" as offline bootable media (https://kb.acronis.com/acronis-true-image-2014-gpt-uefi-support).  However, there can be a lot of factors involved as well:

1) you may need to turn off secure boot in the bios

2) make sure you boot the recovery media in UEFI mode (use your one time boot override and make sure you see your Acronis media in UEFI mode - https://www.niallbrady.com/wp-content/uploads/2012/08/select-UEFI-boot…

3) Some new systems actually reauire legacy/CSM mode be enabled as well before they will allow other USB devices to be recongized as bootable

4) THIS IS THE ONE that will probably get you... what type of hard drive does your laptop use?  The newer PCIE NVME hard drives like the Samsung 950Pro and OEM Samsung 951 do not have the proper drivers in the default bootable Linux recoveyr media.  As of today, with the version of Acronis 2016 released this morning, they now are.  The work-a-round for versions prior to today's release is to build WinPE with Microsoft ADK in Acronis.  I don't know if Acronis 2014 will be able to use the Windows 8.1 ADK (5.0) or Windows 10 ADK (6.0) though.  Either version of the ADK would give you the WinPE needed for these types of drives and the ADK is not specific to the OS installed on the system (I use ADK 6.0 on my Win 7 machine).  If you have Acronis 2014 installed, then you could try downloading and installing one of the newer ADK's and seeing if it will create the WinPE with it.  If it does, you should be in business.  If not, you'll need to upgrade to a newer version as this is newer hardware that did not exist when 2014 was out.