True Image 2014 disk imaging freezes

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I am trying to image the internal drive in a new Win8 laptop.

I'm using True Image 2014.

The laptop has a 750GB internal drive (2.5" SATA 3GB/s).

The destination disk is 3.5" SATA-II in a powered USB dock.

I boot from a USB drive (created by True Image 2014 Media Creator) and select the source (on the internal SATA bus) and the target (on an external USB interface).

The imaging begins. The source disk has 6 partitions (all part of Samsung's recovery method....in Windows Explorer you only see the c: boot partition and the d: recovery partition). The first two hidden partitions image successfully (apparently) but during the imaging of the third partition (the big c: partition) True Image 2014 apparently stops. The disk activity LED on the target disk stops flashing and the progress bar makes no further progress.

The mouse isn't frozen, and I can cancel the process (ie, the program still "works") but the imaging process simply does not proceed to finish.

I've repeated it twice, and each time it stops at what seems like the exact same place.

Any ideas?

Sun, 01/25/2015 - 21:39
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Mike:

You might have bad sectors on the drive that you are trying to image. When TrueImage (or any other program) tries to read these sectors from the disk, the disk controller tries and tries and retries reading the data, so things slow down or stall. Before creating the image, try to run chkdsk to see if it can find and fix any problems with the file system or disk. Start an administrative command prompt (right-click on the Win8 desktop "start" button (looks like a slanted window in perspective view) and choose "Command Prompt (Admin)").

Enter the following command: chkdsk c: /r

The chkdsk program will prompt that it cannot check the disk right now, would you like to schedule a scan?. Answer "Y" and then reboot the machine. It may take a while to attempt to recover any bad sectors, so be patient. When finished, check the event logs to see what was found: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event…

Then try again to create an image.

Sun, 01/25/2015 - 22:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have used chkdsk.....in fact I've used it before on the disk I'm trying to image, and at that time chkdsk did attempt repairs. I will try chkdsk again and then review the Event Log (that's something I have not done before). I will post what I find. Thanks for the help.

Sun, 01/25/2015 - 22:47
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Would a sector-by-sector image be more likely to work? IOW, even if there are problems with the source disk the imaging would proceed anyway and those problems would just be copied over to the target disk?

Mon, 01/26/2015 - 01:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Mike:

That's a good question. A sector-by-sector image is most useful when the file system is damaged and files are missing but still present somewhere on the disk, and you want to make a copy of the disk. You would then run file recovery software on the copy instead of on the original in case recovery attempts make things worse.

I don't know how TI would respond when making a sector-by-sector copy of a disk that has unreadable sectors. My guess is that it would get bogged down attempting to read data from bad sectors, because that's something under control of the disk firmware. But you could try it to find out. A sector-by-sector image is going to be very large, so you'll need ample storage space on your backup disk.

Mon, 01/26/2015 - 01:20
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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My target disk is the same size as the source disk, so size should not be a problem.

I will try a sector-by-sector backup first. I do not want to attempt repair of the source drive -- whether with chkdsk /r or with file recovery software -- until I have a backup.

(That's one of the main reasons I want backup software in the first place, so I can clone a drive and then have two drives -- one to attempt repairs and one to be left "as is" in case the repairs make matters worse.)

Mon, 01/26/2015 - 17:17