True Image 9 sees Optiplex 380 harddrive but not Optiplex 390

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Using true image 9 and it's an older build. I have a new Optiplex 390 but True Image does not see the drive when I try to boot up using the boot cd. I found a thread here that discusses the same problem when using snap deploy http://forum.acronis.com/forum/23106.

Is there a newer build of True Image I could try?

thanks

Josh

Tue, 04/03/2012 - 20:05
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Hello Josh,

Thank you for finding time to open a thread regarding this issue.

I regret to inform you that you're using a very outdated product version, and we cannot guarantee that it will recognize modern hardware. It's also no longer developed, supported or updated, so there's no new build we could provide you with.

In this situation I can suggest you to try the latest version of Acronis Home Products: Acronis True Image Home 2012. The trial version is available here. It's valid for 30 days, and almost full functional (you can see the limitations here). Our chat support will be glad to address all your questions during the entire trial period.

If you have any additional questions, share them with us, and should you like the new version, and decide to upgrade, let us know, we will help you.

Thank you.

Wed, 04/04/2012 - 09:09