True Image crashes at every boot

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 7
Comments: 9

Every time I boot, I'm informed that TIMounterMonitor.EXE and TrueImageMonitor.EXE have crashed. They crash at every startup.

The problem details are below; I might be able to provide minidumps, if I can collect them and someone knows where they should be sent. I'm running 32-bit Windows XP SP2.

Is this a known issue?

.B ekiM

Problem signature:
Problem Event Name: APPCRASH
Application Name: TimounterMonitor.exe
Application Version: 4.0.0.453
Application Timestamp: 497637c3
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4016
Fault Module Timestamp: 49cc5361
Exception Code: 40000015
Exception Offset: 000046b4
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 2728
Additional Information 2: 83fe6651d5ae36a170a002336b25383e
Additional Information 3: e580
Additional Information 4: 501d0a552a411a011e22cb04e54cbfe2

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Problem signature:
Problem Event Name: APPCRASH
Application Name: TrueImageMonitor.exe
Application Version: 12.0.0.9709
Application Timestamp: 49762e99
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4016
Fault Module Timestamp: 49cc5361
Exception Code: 40000015
Exception Offset: 000046b4
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 76e9
Additional Information 2: 76b10abb08c0107337c8c5c12542c51b
Additional Information 3: 95fd
Additional Information 4: 483b2ca554e02c1fa53f5b8fde98a9b4

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Thu, 12/24/2009 - 23:18
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 3
Comments: 1027

If you're not going to do automatic scheduled backups, you can disable those two from running at startup. You may not be able to mount an Image, but Windows Explorer should open it like any other folder. In build 5055 I have all True Image startup items disabled and Win Explorer can explore the .tib files.

Thu, 12/24/2009 - 23:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

I have the same problem. I have deleted and reinstalled Acronis True Image Home 2010 again. But at booting I allways get the TimouterMonitor.exe system fault. Please help me.

Wed, 03/17/2010 - 15:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello all,

Thank you for posting your question, I will be happy to help. 
Mike,
According to our database, you have upgraded to Acronis True Image Home 2010. Do you experience the same issue? Do you need a further assistance? 
John,
To give the issue a closer investigation could you please obtain DrWatson dump files and attach to next post?
This information will help me to investigate the issue thoroughly and provide you with a possible solution.
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.
Thu, 03/18/2010 - 12:56
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