True Image Echo Server - Locking Partition C:
Hi Guys
Having an issue where True image echo server is hard-locking my clients server - last step in the backup process is "Locking partition C:"
* Acronis true image echo server build 8,353
* windows 2003 r2 standard SP2 32bit
There are no error logs or anything in event viewer, so a bit tedious to fault find. Only thing i have tried after a bit of googling is to disable VSS service, but alas it was already disabled. So i enabled ignore bad sectors and changed the priority from low to normal.
Any help would be greatly appreciated. Thanks!

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Hello Martin,
Please accept our profound apologies for the delay with the response and for the difficulties you've experienced.
Let me help you with the issue.
First of all, please download and install the latest build #8398 that is available in your account. If the issue still persists, please do the following:
- Download SnapAPI update
-
Unpack the archive and run the SnapAPISetup.msi file;
- Go through the wizard screens and hit Proceed to install the update.
(!) You will need to reboot the machine to finish the installation.
Please reply to this thread if you need any further assistance.
Thank you.
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