True Image Home 10 Edition Question about failed drives replacement
If a drive fails on a notebook and it's replaced is there anything I need to do to the drive like partitions or formatting before I can restore with an image archive.
I have had this happen in the past and when I boot from the disk and restore from a backup, the notebook cannot boot into windows after the restore.
I'm restoring from a full computer image archive.
Anybody have information on this because I just lost another drive in a notebook?
Grover,
I appreciate the link information you posted but I'm a little miffed that it is the same information I have already read. Acronis doesn't provide support for their products and I have the same situation as I did before which is why I posted this question in the first place. Once again I'm left with a old notebook and a new hard drive that will not boot into windows properly after a complete image archive restore. Whats the good of making a full computer backup if you can only use it on the same har drive. That's the whole idea of having a backup if a drive fails. Now I have to spend a couple of days rebuilding a notebook with all of it's applications from the beginning again. What's with the web chat? it's not even available to use when I try for this product it seems.
That's what the product is designed to do - recover an image to another hard drive when the original drive fails.
Post details of your system and chances are other users will have some suggestions - even before the official support gets around to seeing your query. The Chat feature is very iffy.
What build of ver 10 are you using?
What make of laptop is it?
What OS?
In addition to the questions asked by DwnNDrty...
Exactly what happens when you try to boot from the restored drive? Error message? Blank screen?
Regarding the version, is it really TI 10 or is it TI 2010?
Are you using the TI CD created from TI or a CD created from the alternate ISOLinux ISO?
XP Professional
Dell 6400 Inspirion
True Image Home 10 build 4871
I checked off MBR and all partitions. It says the restore is successful but will not boot into windows because of boot partitions errors
Using the original CD purchased from Acronis to boot off of restore. TI 10 Home
After restore successful i get an error about boot partition upon reboot
Did you check the Disk # checkbox when restoring?
Did you verify that the Windows partition was restored as Active?
Do you know the exact error message text you receive when you try to boot the drive? This can help determine the source of the error.
When you did the restore, was the drive being restored to installed in the notebook? If not, that can cause problems on some computers.
In the restore application window I have no choice to check a box for the disk #.
I checked the c: NTFS partition volume and the MBR/disk0 volume and I have tried restoring using the Primary setting and tried again using the active settings as well.
Unfortunately after waiting 4 hours both times and then it not working I did not write down the exact error.
The drive was installed in the notebook yes. I did not format the drive a head of time though as I have not seen any documentation that suggests I have to do this first.
I've noticed with this program that when you recover a disk that was made with the backup program there is an option to check box the disk # but when a new disk is installed and a recovery is setup the check box is not there. It just says disk # and then I have to manually check off the two options underneath.
Is this something that is a known issue or have you even heard of this before.
Thx
Have you tried using the latest build of TI 10 (4,942)? It may behave differently.
What's the current state of the notebook? Have you already reinstalled XP? If not, you should be able to get the boot-up error by booting it without needing to do the restore again.
No I have not tried the latest version. Current state, I have already done an XP install. Could not waste anymore time on this trying to restore. This notebook is a staff user who has to get back to work.
Do you know if I can open a full computer image backup from windows and browse the contents to manually restore data from the tib file?
That would help once I have the notebook re-installed.
If TI is installed in Windows, you should be able to Mount or Explore the backup and extract what you want.
I'd recommend installing build 4,942.
Dennis,
I've noticed with this program that when you recover a disk that was made with the backup program there is an option to check box the disk # but when a new disk is installed and a recovery is setup the check box is not there. It just says disk # and then I have to manually check off the two options underneath.
Is this something that is a known issue or have you even heard of this before.
I would agree that you should be able to perform your task without any major hassle. I believe some of your problems may relate to the original backup not really being a full disk backup.
Last night, as a test with v10-4942, I performed 3 different backups of the C partition where not all partitions were checked and thus the Disk option was unchecked. Afterward, I simulated a restore on each of these backups and none displayed the option to check mark the disk for a disk option restore. The tests were with XP Pro and Windows7-Home. It is also possible that disk errors could have effect on whether a disk option restore is offered from a disk option backup.
Thus, in my testing, when restoring a backup archive, if the Disk option is greyed out or not listed as an option, it could be an indication that the original backup was not really a disk option backup and did not include all partitions originally on the disk.
Whereas, a disk option restore did show as an option on the simulated restore of this new backup test where the disk option was checked. In all my restores (and there have been many), the disk option restore has always been displayed as an option when a disk option backup was performed.
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Generally speaking, the procedure which provides the best results with the fewest problems are those listed in my guide and generalized below. These relate to the use of the TrueImage Home edition.
1a. Backup of source: The original backup needs to be done which the source disk is installed in its normal boot position. has caused problems for many but it may depend upon what mode/brand of computer.
1b. The type of backup (which offers the most restore options is the disk option backup which includes everything (all hidden or recovery partitions) on the disk. A backup of the system partition only will usually not suffice if your looking to create a new identical replacement disk. Backup location can be of user choosing but using CD/DVD is not the best choice.
2. The new blank target disk should be installed in its intended boot position. If computer is an IBM Thinkpad or Lenova, this placement is an absolute requirement. If other brands, you may be able to place the source disk elsewhere but why reduce the chances of success.
3. Bootup using the TI Rescue CD and perform the Disk option restore.
4. After restoration, shut down and disconnect all drives except for the new boot drive. Reboot.
5. These instructions assume the disk replacement is the same size. If the new disk is larger, a disk option restore will result in some un-allocated space because the new disk will assume the same size as original. But, in most cases, this can be easily added to the original partitions with a partition utility such as the free Partition Wizard or Easeus Partition Master or the Acronis Disk Director 10.
6. If replacement disk is a larger disk, then an additional option is to use the "Partition Restore with Resize" where the user controls the size of each partition.
7. Performing a disk option restore (of a disk option backup) seems to work well in both the old versions as well as the 2009 & 2010 of TrueImage Home. If the replacement disk is larger, be reminded of the contents of item 5 above.
8. If the computer is an older Dell's and you are wanting to move to a larger drive and contemplating using the Partition Restore with Resize option, special procedures may be necessary as referenced in page 9 of Partition Restore with Resize pdf. A disk option restore seems to be the better option.
And, of course, there are exceptions to every rule. Sometimes, "one size" does not fit all.
I had to restore a system disk. Acronis would not let me select the original disk and I had no utility to reformat it. A utility in Acronis to wipe/reformat a disk would be very helpful. I ended up buying a replacement disk to get the system restored.
I had to restore a system disk. Acronis would not let me select the original disk and I had no utility to reformat it. A utility in Acronis to wipe/reformat a disk would be very helpful. I ended up buying a replacement disk to get the system restored.
The Add New Disk on the True Image bootable Rescue CD does that.
Thx for the post. I was able to mount the image in read/write and restore much needed data. ( great feature)
Still wish I didn't have to rebuild from the beginning though to get to that point.
I also did upgrade to the latest version from website.
Grover thx for your post also.
I do believe I did the proper way on the original backup though. In the past if I do a restore to the original disk I do get the Disk 0 checkbox to check off. It's only when I drop in a new drive or replacement drive into the notebooks that I do not get the option for the Disk 0 check box.
When I do not get the main option I have to select the two boxes underneath the main Disk 0 box one at a time.