True Image Home 2010 Build 7046 Error

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I am using True Image 2010 Build 7046 on a Windows 7 X64 machine.

I have been a true image user for several versions and like many of you I am unhappy with how the reliablity of this product has gone downhill in recent years.

Perhaps you can help me with this scenario

OK, so I start a full restore of my boot drive from within windows 7.
The computer reboots starts to load True True Image.
It gets to the screeen where the restore progress is shown for about 2 seconds after which the machine immediately reboots
After the re boot I get an MBR Error 1 and of course the machinie will not boot.

This error does not occur every time but ot happens enough to be a real nuisance.

I CAN recover the machine by inserting the emergency restore CD and restoring the boot drive from there.
Also this MBR Error 1 error never occurs when restoring using the ERD CD.

I did download both the CD and floppy programs that are supposed to fix the MBR error but neither one of them works
I wonder somtimes if the folks at Acronis really test any of this stuff or they just let us test everything for them ! The CD can't read the partition table and the floppy won't boot either. Anyway neither of these is a proper solution even if they did work, the program simply should not cause this error.

BTW I had vista on this same computer and using True Image 11 this error never occured.

Do any of you know why sometimes True Image 2010 Trashes the MBR ?

I laughed when I noticed that build 7046 was released on April 1st, April fools day ! :)

Thanks
Tom

Sun, 04/25/2010 - 19:23
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Tom,

Thank you for posting your question, I will be happy to help. 
Actually, the recovery operation from within Windows failed, and the MBR was corrupted. Please see this Microsoft KB article on how to perform the FixMBR operation in the Windows Recovery Environment.
Please use Acronis Bootable Media to recover the image when it is necessary, the encountered issue can be fixed by using a new build of the program when the necessary drivers will be implemented.  
If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.
Mon, 04/26/2010 - 13:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

Quoting you... Please use Acronis Bootable Media to recover the image when it is necessary, the encountered issue can be fixed by using a new build of the program when the necessary drivers will be implemented
------------------------------------------------------------------------------------------------------------------------------------

Are you saying here that this issue will be fixed in the next build of ATI 2010 home ?

Thanks

Tom

Tue, 04/27/2010 - 03:29
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Tom,

Thank you for your response.

Are you saying here that this issue will be fixed in the next build of ATI 2010 home ?

The encountered issue can be fixed by using a new released build of Acronis True Image Home 2010, we can't guarantee that we will include the fix for your particular system without additional information about your system. In accordance with your description, the image of your system partition is required, we should reproduce the behavior in our test lab. 

Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance. 

Thank you.

Tue, 04/27/2010 - 09:55
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

I have been looking around through the knowledge base...

Is the reason I am experiencing this error caused by the fact that True Image 2010 no longer stores its recovery files in its secure zone and the fact after reboot that it attempts to find its recovery files location via absolute sectors rather than by file name ? If windows 7 has done any drive defragging at all and has moved the needed files then True Image can't find them thus producing the MBR Error 1 ?

Thanks

Tom

Wed, 04/28/2010 - 05:31