Skip to main content

True Image Home 2011 installation

Thread needs solution

Hi,

I had successfully installed True Image 2010. Since then I bought the upgrade to 2011 and I wanted to install it over the previos version.

However, the installation always hangs at the same point (cf attached screenshot... maybe someone knows what is happening when the progress bar is advanced as displayed on the picture..).

I went to the msconfig utility and deactivated every service other than MS, but this did not change anything...

I was able to install the latest Acrobat Reader, so the error is most certainly not related to a problem in the Windows Installer.

Any idea why this may be happening?

Thanks in advance.

APP

Attachment Size
trueimagehang.jpg 92.23 KB
0 Users found this helpful

If you can go back to when you had 2010installed with a backup, do it. Then use the Acronis cleanup utility to uninstall 2010, and then install 2011. To be able to upgrade, you just need the license keys.