True Image Home 2012 will not complete validation of backup

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have several questions about my TI Home 2012 , Update 2.1 build 7133 (activated with Acroins issued product key). My system is WIN 7 PRO (64 bit).

 

The problem I am having is not being able to complete a validation of backups. I can complete full system (all partitions) backups, to an external Western Digital (WD) drive using a USB 2 cable.  The WD directory shows the completed backup.   When I select the backup validation function,  the validation runs until the process is about 90-95% complete , as measured by the green validation progress bar.  Then the validation does not progress any further.  There are no error messages –the validation just does not complete.   This is a “new” problem within the last couple of weeks.  Previously, I have been able to make backups and complete the validation, receiving the “backup is validated” message.

  1. Suggestions on what might be causing problem and how to make the validation finish??

      2    Is there a “repair” utility for TI Home 2012?   I started the UNINSTALL. exe to see if there was a “repair” option, but did not see one.

  1. I have the a new purchased TI 2013 Plus package,(with Acronis issued CD and serial numbers).    Will the TI 2013 Plus read and restore the backups I made with TI Home 2012?

      As a last resort I could uninstall the TI Home 2012 and install the TI 2013 Plus program ---            IF I will be able to read and restore my current TI Home 2012 backups

 

Thanks for any suggestions.

Fri, 01/22/2016 - 06:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 23
Comments: 1249

I suggest using the cleanup utility to tremove TI 2012 https://kb.acronis.com/content/34876. Then re-nstall and see if the issue still occurs.

Fri, 01/22/2016 - 15:18
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