True Image Home 2013 OEM
I just tried to install an OEM version of True Image that was bundled with my recently purchased SSD from Adata. I was able to install the software, register and receive a 64 digit serial number. When I start the software for the first time it asks for the activation key. I paste the 64 digit serial number however the "activate" button does not get enabled so I am not able to activate and am provided with no other options and the install is stuck/fails. Is there some way to work around this? I would like to use the product which I presumably paid for with my SSD purchase.........
Thanks

- Log in to post comments

I have the similar problem
I have download the "Acronis True Image OEM 2010" from Adata web site on 7Jun 2015
After I started the program, the progam requested to enter Activation Key
I tried to enter your provided serial number in the respective field of the activation window,
however Actiivate button are still unavailable.
Any Suggestion?
Thanks
- Log in to post comments

Hi Leung,
please contact Adata support. Apparently your serial number doesn't match the installation file.
Thank you,
- Log in to post comments