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True Image Home crashes when trying to backup Office 2010 email

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Hmmm, I guess TIH does not support backing up Office 2010 email? I get a crash when trying to select the email backup feature. Image attached. Then Acronis won't open again until I log out of Windows and log-in again.

I've seen postings about this where it mentions the crash might occur when there is more than one person of Outlook on the computer. That is not the case with me. This is a new computer with only Office 2010 installed.

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2010-12-07_104033.png 31.78 KB
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Hello Richard,

Thank you for posting. I will do my best to assist you.

I am sorry for any inconvenience, but unfortunately Acronis True Image 2010 Home does not support Microsoft Outlook 2010. It supports Outlook 2000, 2002, 2003, 2007. Please check page 70 from our user guide for more detailed information.

However, Acronis True Image 2011 Home has Outlook 2010 support, you can read more about this feature here, and if you would like to test the program, a trial version is available here. It is fully functional for 30 days, you can see how it runs on your system.

If you have additional questions or any other issues, please let me know.

Thank you.