True Image Home no longer working with Win 7 64bit

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After the update of my True Image Home 2011 to the latest build, it is no longer working to backup or clone.
Here is a portion of the message whem I try to backup to the same drive I was using previously.

Unable to create volume snapshot (0x70021)
Tag = 0xA5695862AAF8E68E
Failed to obtain the snapshot state. (0x10C44A)
Tag = 0x14181C22EF45B062
Unknown status. (0x9)
code = 26)
Tag = 0x2AACB7B2AB852AC
Reached the end of the file (0xFFF0)
code = 80070026)
Tag = 0xBD28FDBD64EDB8BC</indent>" module="1" time="1300218459">

When I try to clone a drive, I get a message stating there is an i/o error..

mf

Wed, 03/16/2011 - 20:33
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Posts: 88
Comments: 4769

Hello Michael,

Welcome to the forum and thank you for your message. I will definitely assist you with this issue.

From my experience such problems are caused either by errors on the hard drive or a problem with Acronis low-level drivers that are responsible for disk operations. Please make sure that you have ran chkdsk with the /r parameter, you can check this article for more information.

I also had experience with two hard drives which gave me i/o errors. They died rather quickly after that. I would recommend to copy any important information to another location just in case.

If chkdsk does not help, please refer to this article and download our low-level driver update - version 586. Reboot your machine after the installation and try backing up again.

If you are still having issues, please get back to me with the AcronisInfo report.

Just in case, please make sure you have your bootable media standing by so that you can recover your backup any time.

I would really appreciate if you could reply in case you need additional help.

Thank you.

Thu, 03/17/2011 - 13:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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My old computer died. My files were backed up to an external by Acronis True Image 10. I bought a new computer that uses Windows 7. I downloaded Acronis True Image 10 to my new computer from your site. Windows 7 won't execute it because of an 'incompatibility' issue. The info I get from your Wizard indicates that even if I update to Acronis True Image 2011 Home that I will be unable to access and convert my files back to their original state and format. If this is not true then please tell me the proper procedure to get my files restored. Thank you.

Thu, 03/17/2011 - 19:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 87
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mvp

Alden,

You could install 2011 and create new backup tasks.
If you need to restore 10 archives, you could do it from the 10 recovery CD.

I am surprised that upgrading to 2011 changes the 10 TIB files. If you are afraid of this, you can hide your 10TIB files in a hidden folder. After the installtion of 2011, it looks for existing archives. It won't find it in the hidden folder. Once 2011 has run its own new backups, you can unhide the folder.

Sat, 03/19/2011 - 04:38
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.