True Image Home upgrade went bad
I had True Image Home 2010 build 5XXX (don't remember exactly). During every backup, I got a popup "Cannot open backup archive on the specified device: Either there is no archive on it or the archive is corrupted".
So I downloaded the latest 2010 version, 2010 build 7160. I tried installing it. It didn't tell me to uninstall the old version, so I didn't. The install succeeded, it told me to reboot, so I rebooted immediately.
But after that, True Image Home won't run. TrueImageMonitor.exe won't run either. Both generate an exception. And now if I try to uninstall True Image Home, I get "Fatal error during installation."
I'm stuck with an app that won't run and won't uninstall. Considering that it always gave me errors when it "worked", I'm wondering what I paid for.
Bryan
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Acronis True Image Home 2012 stops working after a short time and a windows message advises that the program has stopped, I have uninstalled using the clean up tool and re-installed using the latest version from the acronis website however the same fault is still occuring.
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Keith,
Welcome to the forums. I suggest you start a new thread. You are using a different version and probably have a different environment.
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