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True Image OEM Build 2379 & Windows 2000 Recovery CD does not boot, hangs

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The only way for me to boot off the True Image OEM build 2379 CD version on my Windows 2000 system is to disconnect my Maxtor OneTouch USB external hardrive. After Acronis has started I am unable to attach the USB external hard drive with out the program locking up.

Is there any way to boot off the Acronis CD with exernal USB hard drive attached? This is the drive on which I want to write the system backup image.

BTW the CD boot method works fine on an XP system using the same external hard drive.

Thanks for the help in advance.

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Hello Felix,

I understand the question and will do everything possible from my side to give you a clear explanation.

The source of the issue is lack of drivers under Acronis bootable disc. I sent you a special ISO image of Acronis bootable disc based on ISOLinux loader via PM, this ISO has better hardware support than usual one and it will certainly solve the issue you experience.

Let me know if you need further assistance.

Thank you.