True Image Universal Restore Not WORKING 0x0000007B

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Beginner
Posts: 2
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Well owner at one of my customers just got a new PC, has A LOT of programs and miscellaneous crap on his PC, so we wanted to use the Acronis True Image Universal Restore to basically just transfer everything to his new PC because figured it would be faster and easier than manually installing all the programs.

So anyways we are using the Acronis True Image 2009 through Kaseya Managed services software and installed the program on the PC, took a Backup image of it while Universal was activated, saved it to external hard drive, used the latest version .iso boot CD acronis sent me, and performed the universal restore and restart the PC and keep getting 0x0000007B blue screen error when PC starts up. I have ran recovery console and tried chkdsk, fixboot then tried to just restore the main partition and not the MBR record.

So I am not sure if Im doing something wrong but I cant seem to figure this out and getting really pissed off because not only is it the owner of one of my customers PC but I also own licenses for 210 workstations and 40 servers. And have been using the benefit of being able to boot that image onto another PC or server with dissimilar hardware as a sales point to sell the product but is not looking so promising now since I coulda just used the old traditional way of installing and moving everything over and woulda been down 4 days ago. So I hope I am just doing something wrong so any help will be appreciated maybe step by step instructions on what I'm trying to do.

Sun, 11/15/2009 - 20:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 2
Comments: 843

Hello Tim,

No worries, I will help you to resolve this situation and get your restored system boot properly.

First thing I'd like to mention: Acronis True Image Home 2009 does not include Universal Restore at all and each dissimilar hardware recovery will fail with the BSOD 0x0000007B code.

Regarding the BSOD itself: 0x0000007B error is an usual error, it's related to the lack of HAL level driver for your hard drive controller. When you restoring your system with Acronis Universal Restore - it resets a HAL level driver and applies appropriate driver for your new HDD controller (that's why it's important to point Universal Restore to the correct driver file in .inf format). If this driver is not selected or if you're not using Acronis Universal Restore at all - system fails to boot with 0x0000007B BSOD.

So most probably you're not specifying a correct driver or Universal Restore is not used.

In this case, could you please clarify the following:

-Which ISO file have you used to perform the recovery (its exact name)?

-How exactly have you operated with the Universal Restore, have you selected a driver for your hard drive controller? 

We have the article which describes step-by-step instructions to restore the system with Acronis Universal Restore, but it refers to Acronis Backup&Recovery 10. If you're using different version, please just let me know its name so I can give you the appropriate instructions for such recovery.

Please also note that we have released Acronis True Image Home 2010 Plus Pack, which allows you to use Universal Restore too.

I'd like to make sure that all your queries regarding Acronis products are resolved.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Thank you.

Fri, 12/18/2009 - 14:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Hi Alexander,
I was wondering if you could point me in the right direction. I use Kaseya to monitor a lot of my clients, but would like a way to monitor Acronis via this service. Do you have any advise as to best do this?

Thank you and kind regards
Mark

p.s. You can reach me directly at msims@pegtec.com if you wish.

Fri, 06/04/2010 - 20:05
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello Mark,

Let me assist you.

Unfortunately, it's impossible to monitor Acronis through Kaseya software. Of course, Kaseya's software was made by Acronis, but it's highly customized, different modules were used in it, etc.

Please reply to this thread if you have any additional questions.

Thank you.

Tue, 06/08/2010 - 06:39
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.