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TrueImage 11 can't see USB drive plugged into my router

Thread needs solution

I have added a Belkin wireless N + router to my network.  It has a USB port for attaching an external drive.  I have drive mapped each of my computers to that drive.  That drive is useable and visable through My computer and Windows Explorer.  Acronis True Image doesn't see it and I cannot back up to it. 

Any help would be appreciated.

Thanks.

0 Users found this helpful

What you describe amounts to a USB drive on a local network.  So, if you are using TI Home, that may not work over a network.  If that is the case, move the drive to a local USB port for whatever backup/imaging operation you want to perform on it.

Hello Nolan,

Thank you for using Acronis Products

First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

I would also recommend you download free trial version of Acronis True Image Home 2009 and test it, if it resolves the issue you may upgrade Acronis True Image 11 Home.