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Trying to recover Acronis 2013 Software on New System

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Have downloaded the software but license activation page does not allow to advance using next button after entering valid license key. Tried to use chat but somehow Windows IE is blocking session. Pop-up checker indicates setting are OK.

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Hello KingEdwardNora,

welcome to Acronis Forum and thank you for your question!

Please check the serial number for possible typos, misprints, gaps before/after serial number. If you have an upgrade license of True Image Home 2013 by Acronis, please make sure that you have entered a serial number from a previous version of Acronis True Image Home (upgrade or full) as well. For more information please refer to this KB article: Serial Number Is Not Accepted

Let me know if you have any additional questions.

Thank you.