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Trying to recover system no results

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HP envy m6 laptop. Windows 8. I backed this system up on a 2 TB usb hard drive.
I need to recover the system because the start screen is corrupted and cant find a fix.
When I try to recover system with true image 2014 latest version. It starts then says computer will need to restart so I restart it. computer boots back up in the same condition it was in.
I know it takes longer than a couple minutes to restore a hard drive.
What in the hell is this all about please?

0 Users found this helpful

greg,
Do the restore when booted from the user create Trueimage recovery CD.