Trying to restore Acronis backup to SSD after hard drive started failing - boot not working

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Hi. I bought a new western digital mybook with included Acronis software so that I could back up a new HP Envy laptop running windows 8, with touch screen supported as a new feature of 8. I made an Acronis backup to the western digital mybook.   I did a test restore and it restored fine.  Recently the computer got super slow and I realized the hard drive was failing.  Well HP diagnostics says it is.  I attemped scandisk etc, and it keeps reporting the same issues.  It takes ten mins to boot and can barely run a web browser. So, I got a samsung 850 Evo and plan to restore the acronis backup to it. 

It restored to the new drive.  Then got a screen telling me "you're computer needs to be repaired".   I wanted to try something else, so I downloaded a win 8 disc.  The first time I booted from the DVD it switched to loading windows off the evo without asking.   And for the first time it worked!  But I rebooted and got the same message about needing repair.  Next time I loaded the DVD it let me go into windows 8 menus under fix computer, but said it could not do the repair. It pointed me to a log with error. "The operating system version is incompatible with Startup Repair".

So acronis almost works except for not loading windows.   I tried a couple times to get it to do repairs, and wound up with a newer error, windows 8 error code 0xc0000225.  And that's all it does now.  I can have Acronis restore again.. But before doing this I'd like to ask what steps am I supposed to take to get Acronis to restore my backup so it boots only from the drive?  I am stuck because everything I thought of doesn't seem to work.  I'm using Acronis True Image WD Edition from 2013, bought with a 4TB MyBook drive.  The backup is Windows 8.1.  The lap top is HP Envoy TouchSmart 17, 16GB.  thanks.

 

Sun, 01/01/2017 - 05:35
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mvp

Welcome to these user forums.

Please see KB document: 2201: Support for OEM Versions of Acronis Products as you have the WD OEM version of the ATIH 2013 product.

Next, be aware that ATIH 2013 is an old product and with OEM versions these tend also to be old builds which may be restricted to use on specific types or manufacturers drives.

What type of backup did you make of your HP Envy laptop drive - hopefully this was a full disk & partitions backup which includes all hidden partitions?

How are you trying to restore your backup to the new Samsung 850 EVO drive?  

Please see webpage: Check if your PC uses UEFI or BIOS and ensure that you know how your Windows 8 OS boots on your laptop - this is important as the Acronis bootable Rescue Media needs to be booted in the same way in order to be successful with the restore.

In outline, the process to restore should be as follows:

  1. Create the Acronis bootable Rescue Media - this can be on CD or USB stick (1GB is fine).
  2. Boot the Acronis Rescue Media in the correct mode (UEFI or Legacy - same as Windows 8).
  3. Check that you can see your failing drive plus also see your backup storage drive.  If all can be seen correctly, the continue with the next steps.  If not, then this would suggest that the standard Linux based rescue media does not have the necessary support for the hardware involved.
  4. Shutdown, remove the failing drive and replace with the new Samsung 850 EVO drive.
  5. Boot the Acronis Rescue Media (as per step 2.)
  6. Verify that you can still see both the EVO drive and your backup storage drive.
  7. Restore the whole disk image from the backup storage drive to the EVO.
  8. Shutdown, remove the backup storage drive and Rescue Media.
  9. Start Windows normally and check that you can successfully boot to the desktop.
    If you still cannot boot, then check your BIOS settings and ensure that you have the correct boot order shown, this may be to have Windows Boot Manager as the main option, or else to have the Samsung EVO as first.  You may need to try with different options to find the correct one.  Note: Check the BIOS settings before removing the old failing drive, if Windows will still start, albeit very slowly etc.  Take a photo of the settings if needed.
Sun, 01/01/2017 - 11:42
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi.  thanks for your quick reply.  I tried a few ideas in case something would work.  The drives are UEFI and it's still a fairly recent laptop, i7 and being that it has some good hardware and is upper end, it will likely hang around a while.  As for acronis, I had originally worried about not being able to back it up at the time windows 8 came out.  So that's why I waited 1.5 years after 8 came out for the laptop and for acronis.  I also read quite a bit on what acronis purported it would do, along with reviews.  I understand (sort of), that an older version could be bundled with a drive if it were called say acronis 2012.. but this was bought almost going into 2014.  It was a good deal, with the catch being that you don't get to use all the nifty features unless you upgrade.  However it's one feature "backup" was there, and while I realize you have no control over this, I'd hope they'd support that one feature as it was advertised.  But who knows, maybe they are like that.  Which would mean if someone bought a new lap top with windows 10 on it 1.5 years after it came out, and the person got a WD drive with Acronis 2017 or 2018, maybe it would not be able to backup.  But either way..

So I tried to restore several different ways.  I found out that I had 3 backups, and I was thorough about including all the partitions and making sure MBR was checked, even though that's auto.  They were full backups with all partitions.  I finally decided to mount the evo in the system and restore in the laptop.  Not a thing I tried would work, and I have done this easily in years past with XP and windows 7 and even before that..  One big issue was every thing I tried with the orginal hard drive started locking up even though it would boot.  At least I knew I had the full boot files, along with the recovery partition.  I tried to copy those and it didn't work out.  For whatever reason, it seemed to have trouble restoring everything needed to boot. 

Then I got an idea.  I removed everything off the evo and simply installed windows 8 from the disc I made.  It came up nicely.  Really strange is it automatically activated itself without me entering a key.  I guess newer windows knows how to do this with newer hardware.  My windows 7 setup doesn't work like that.  After this, I installed the acronis software, hooked up the drive, and had it restore over the C: partition the backup that was made which includes all drivers and settings.  That worked like a charm.  It's too bad I couldn't just restore the backups, but at this point I was sort of burned out and had written over a TB to the new drive.  So at least I have a way, which is just to install windows which has no problems making a bootable partition, then restoring the data over the partition.   So it's working for now.  Thanks for now, I appreciate it.

 

Tue, 01/03/2017 - 08:27
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