trying to test recovery of c drive before i have a problem - recovered drive doesn't boot

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Hello -

i just bought TI Home 2011 (actually, i tried doing this with the trial version, but when it didn't work, i went ahead and bought the full version). i am running windows XP pro, sp3. i created a backup of my 'c' drive using 'disk & partition backup', and i validated that '.tib' file. i booted the computer using the bootable disk, and restored the '.tib' file to a second disk - i got a message saying the restore was successful. i then disconnected the disk containing the original 'c' drive, and went into the BIOS to have the disk with the restored files boot first. i restarted the computer, but it would not boot. all that happens is i get a flashing cursor at the very top left hand corner of the screen. any idea what i am doing wrong?

Wed, 06/01/2011 - 17:42
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello J McClain,

Thank you for your post, I will be glad to address it.

Usually such issues occur in case the MBR isn't properly restored or the controller of the target hard drive is different from the source one. In order to localize the issue, please plug the target drive into the source drive controller and restore the image once again. Should the issue remain, send us the Recovery log.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Wed, 06/01/2011 - 19:16
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Hi Yana -

Thanks for the response, but I'm not sure i understand what you are asking me to do. right now, i have 3 SATA hard drives connected to my computer's motherboard. i created an image of the 'c' drive of 'drive 1', and that image is stored on 'drive 2'. in the restore process, i restored the image from 'drive 2' to 'drive 3' - i also am sure that a had checked the box so that the boot record was restored as well. i then disconnected 'drive 1', and in the BIOS, made 'drive 3' the first hard drive to boot.

are you saying that i need to disconnect 'drive 1' (the source drive) prior to restoring? and further, that 'drive 3' (the target drive) should be connected to the motherboard by the cable that had been connected to 'drive 1' (and keeping it connected to the same slot on the motherboard)?

also, if i need to run the restore again, should i delete the contents of the drive that were restored previously, so that i can be sure whatever is restored there came from the 'second' restoration?

thanks - i look forward to hearing from you...

J

Wed, 06/01/2011 - 19:49
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Hello all,

Thank you for posting and your kind assistance.

J McClain, let me offer you additional assistance please.

You can try repairing the Windows MBR manually, please check this KB article for details.

If it does not help, could you please get back to us with a system report collected from the bootable media? It will give us more information about your hard drive.

Please let us know if you have additional questions.

Thank you.

Thu, 06/02/2011 - 08:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for your help!

i ran the 'fixmbr' and 'fixboot' procedures as specified in the KB article you pointed me to, and now 'drive 3' boots just fine - it all looks good. i guess my question now is if i should expect to have to go through this process (manually repairing the mbr) in the event that i have to restore a disk image in a real emergency at some point down the road, or if i made a mis-step in this particular restoration process (that caused me to need to manually repair the mbr)?

J

Thu, 06/02/2011 - 13:22
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Is the partition layout on the two disks the same, that is, is the OS located in same partition on each disk? If you restored the OS to say the second partion and the MBR you restored is referencing the first partition you can have trouble.

Thu, 06/02/2011 - 13:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks -

I'll make sure to get it set up so that the partitions are the same on each drive...

J

Thu, 06/02/2011 - 14:01